Terms Condition
By shopping with Rama Laxmi, you agree to the following:
📦 Orders & Delivery
If your order is marked as delivered via SMS/Email but not received, please contact us within 24 hours.
📧 Email:
store.ramalakshmi@gmail.com | 📞 Phone: +91
🧾 Product Handling
Customers must handle products with care after delivery.
Packages include all items mentioned in the description (e.g., kurti, pants, etc).
❌ Missing accessories are not eligible for refund or exchange.
💔 Damaged Products
If you receive a damaged product, report it within 24 hours.
✔️ Provide: Order ID + clear photos + full opening video (showing packaging, label, and product).
⚠️ Without an opening video, returns or exchanges cannot be accepted.
🔄 Returns & Refunds
✅ Only unused items in original packaging are eligible.
❌ Refunds/exchanges not allowed for mishandled items, missing accessories, or late claims.
🛡️ Liability
We are not responsible for courier delays, incorrect addresses, or issues reported after the 24-hour window.
📩 Contact
📧 Email: store.ramalakshmi@gmail.com
📞 Phone: +91
